Facing the challenges of economic recession, many businesses and representative offices have chosen solutions virtual office to operate
It is a quite popular model in many countries, but it was not known in Vietnam until 2007. Currently, in Vietnam there are a number of suppliers such as Regus, G-Office, Full Office Services... At a cost of 50 - 120 USD/month, customers get all services from the supplier. They do not have to invest in equipment when renting an office, they just need to hang their logo, signs and enjoy services from the provider such as private telephone and switchboard, permanent receptionist, fax relay system. Text documents to e-mail, high-class meeting rooms when necessary...
According to Mr. Huynh Quang Viet - CEO of G-Office, this service is very suitable for foreign businesses that want to learn about the Vietnamese market and small businesses, startups, projects or individuals. independent business person. According to a customer of G-Office, since they sought this service, customers have been very satisfied with their transactions and their work has improved. Although they were more than capable of renting an office as originally intended, they no longer felt the need to do so. According to the three virtual office service providers mentioned above, in just the first 2 months of 2009, the number of customers wishing to conduct transactions increased by 1,50% compared to the whole of 2008. Virtual offices are being considered a market segment. full of potential in Vietnam. It is expected that in the near future there will be more providers of this service.
Starting a business and using virtual office services will help businesses reduce the burden of initial investment costs and limit the risk of failure.
Mr. NTV is working as chief accountant for a construction company. His side job is legal consulting. Mr. T used forms of information on the Internet such as blogs, websites, forums... to find customers. Many customers have come to him through this channel and they mainly transact with each other via email and phone. Only when absolutely necessary will he and KH meet directly. However, meeting at a private home or a cafe is not very suitable! In addition, in some cases, Mr. V cannot issue invoices to customers. Therefore, he needs a place to register his business and occasionally meet customers. That's why Mr. V turned to virtual office services.
In addition to lending rooms to customers for transactions when necessary, virtual office services also provide accompanying services such as telephone reception (Vietnamese or other foreign languages), filing cabinets to store mail, faxes, and even , can borrow a secretary, use office equipment such as printers, fax machines, photocopiers, landline phones... Instead of having to fully equip an office and incur monthly office maintenance fees ( renting a location, paying staff salaries, electricity, water...) Businesses can use services from professional suppliers, much more economically.
Today, the popularity of ICT has caused the proportion of face-to-face meetings to give way to communication via phone and email, so investing in a physical office is a waste," he said. V shared.
It is called "virtual office" perhaps because the business owner is not the owner of the office but has the right to use the entire office to work at the agreed time. To take advantage, service owners often lend the same location to many companies. Of course, they need to arrange schedules to avoid overlapping hours, so some people also call this a "shared office". However, the phrase "virtual office" is more commonly used.
Although it has only been in operation for 6 months, the virtual office service at 101 Lang Ha, Hanoi (vanphongtrongoi.com) already has 10 regular customers with service packages from 50 - 100 USD/month. Most customers are young and dynamic. They work in many different industries and professions such as legal consulting, car distribution, software programming... In addition, some companies also offer this service but target different customers. There are places that only provide simple service packages with a fee of only about 18 USD/year like VBBI company. On the contrary, there are also companies (such as IncomNet with G-Office service) that equip extremely modern offices with many high-tech working devices such as telephone over the Internet (VoIP), video conferencing. conference), Unified Contact Center automatically converts faxes into files and sends them to customers' emails so they can read them anywhere...
According to the writer, this service model is very suitable for foreign organizations that need representative offices in Vietnam; project-based work groups; individuals or groups just starting a business. The diversity of service packages from suppliers helps customers have many opportunities to use high-tech office equipment at economical costs.
PCworld & TBKTVN
