{"id":562,"date":"2019-12-12T15:45:42","date_gmt":"2019-12-12T08:45:42","guid":{"rendered":"https:\/\/vanphongao.vn\/?p=562"},"modified":"2025-08-29T22:10:58","modified_gmt":"2025-08-29T15:10:58","slug":"288-ky-nang-noi-viet-dat-cau-hoi","status":"publish","type":"post","link":"https:\/\/vanphongao.vn\/en\/nguon-nhan-luc\/288-ky-nang-noi-viet-dat-cau-hoi.html","title":{"rendered":"Speaking \u2013 writing \u2013 questioning skills"},"content":{"rendered":"<p>Speaking skills The speaker&#039;s personality and behavior are first expressed through his voice: when happy, sad, or angry, the voice conveys clearly to the listener. Thus, when speaking, one must put aside all personal worries, focus on conveying effective content, and demonstrate behavior that makes a good impression.<\/p>\n\n\n\n<p>A good speaker knows how to start a conversation and how to manage the flow of information appropriately. Speaking techniques are grouped into five Cs:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Courteous: polite, courteous.<\/li><li>Correct: correct, without error.<\/li><li>Clear: clear<\/li><li>Complete: full, complete.<\/li><li>Concise: concise.<\/li><\/ul>\n\n\n\n<p><strong>Writing skills<\/strong><br>Writing is also considered a means of expressing personality. Compared to spoken communication which uses instructions according to the five Cs, written communication uses up to seven Cs and the order of the Cs is also different:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Clear: clear meaning, clear words, not misleading.<\/li><li>Concise: brief, straight to the point, should condense the necessary points<\/li><li>Correct: accurate, without errors, especially numbers, dates, etc.<\/li><li>Complete: full, complete, not omitted.<\/li><li>Cousistently: requires consistency between parts of the writing sample.<\/li><li>Courteous: polite, courteous, showing mutual respect.<\/li><li>Cautious: requires careful consideration, shows maturity.<\/li><\/ul>\n\n\n\n<p><strong>Questioning skills<\/strong><br><br><em>Use questions to gather information<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Make providing information fun.<\/li><li>Let&#039;s start with a question to answer.<\/li><li>Question types:<\/li><\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; + Questions have a tight structure, high structure: Direct - indirect - blocking.<br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; + Low-structure, loose questions: Suggestive \u2013 transitional \u2013 clarifying the issue.<\/p><\/blockquote>\n\n\n\n<p><em>Using questions for other purposes<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Contact question: Raise a secondary, common issue\u2026<\/li><li>Probing questions: Probing, getting out of a deadlock.<\/li><li>Braking question: Slow down the subject&#039;s speaking rate.<\/li><li>The closing question: \u201cIs it done?\u201d<\/li><li>Opinion gathering question: \u201cIn your opinion\u2026?\u201d<\/li><li>Confirmation question: \u201cDid you notice that\u2026.?\u201d<\/li><li>Multiple choice question: \u201cDo you want the blue one or the red one?\u201d<\/li><li>Opposing question: \u201cIs it possible that a product with such a famous brand name like this will break quickly?\u201d<\/li><li>Question instead of statement: \u201cSurely you don&#039;t think this thing will break quickly?\u201d<\/li><li>Don&#039;t ask difficult questions!<\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>K\u1ef9 n\u0103ng n\u00f3i Nh\u00e2n c\u00e1ch \u1ee9ng x\u1eed c\u1ee7a ng\u01b0\u1eddi n\u00f3i th\u1ec3 hi\u1ec7n tr\u01b0\u1edbc h\u1ebft qua gi\u1ecdng n\u00f3i: khi vui, khi bu\u1ed3n, khi gi\u1eadn d\u1eef, gi\u1ecdng n\u00f3i \u0111\u1ec1u chuy\u1ec3n t\u1ea3i r\u00f5 n\u00e9t t\u1edbi ng\u01b0\u1eddi nghe. Nh\u01b0 v\u1eady, khi n\u00f3i, ph\u1ea3i g\u1ea1t m\u1ecdi s\u1ef1 \u01b0u phi\u1ec1n ri\u00eang t\u01b0, t\u1eadp trung ch\u00fa \u00fd vi\u1ec7c chuy\u1ec3n t\u1ea3i m\u1ed9t n\u1ed9i [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":1271,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[51,60],"class_list":["post-562","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nguon-nhan-luc","tag-nhan-vien","tag-quan-tri"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>K\u1ef9 n\u0103ng n\u00f3i - vi\u1ebft - \u0111\u1eb7t c\u00e2u h\u1ecfi &#8211; V\u0102N PH\u00d2NG \u1ea2O<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vanphongao.vn\/en\/nguon-nhan-luc\/288-ky-nang-noi-viet-dat-cau-hoi.html\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"K\u1ef9 n\u0103ng n\u00f3i - vi\u1ebft - \u0111\u1eb7t c\u00e2u h\u1ecfi &#8211; V\u0102N PH\u00d2NG \u1ea2O\" \/>\n<meta property=\"og:description\" content=\"K\u1ef9 n\u0103ng n\u00f3i Nh\u00e2n c\u00e1ch \u1ee9ng x\u1eed c\u1ee7a ng\u01b0\u1eddi n\u00f3i th\u1ec3 hi\u1ec7n tr\u01b0\u1edbc h\u1ebft qua gi\u1ecdng n\u00f3i: khi vui, khi bu\u1ed3n, khi gi\u1eadn d\u1eef, gi\u1ecdng n\u00f3i \u0111\u1ec1u chuy\u1ec3n t\u1ea3i r\u00f5 n\u00e9t t\u1edbi ng\u01b0\u1eddi nghe. 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