{"id":282,"date":"2019-12-11T10:45:00","date_gmt":"2019-12-11T03:45:00","guid":{"rendered":"https:\/\/vanphongao.vn\/?p=282"},"modified":"2025-08-29T22:12:41","modified_gmt":"2025-08-29T15:12:41","slug":"587-lam-the-nao-loai-bo-doi-thu-canh-tranh-phan-cuoi","status":"publish","type":"post","link":"https:\/\/vanphongao.vn\/en\/ky-nang-ban-hang\/587-lam-the-nao-loai-bo-doi-thu-canh-tranh-phan-cuoi.html","title":{"rendered":"How to Eliminate Competitors? (Final Part)"},"content":{"rendered":"\n

M\u1ed9t l\u1ea7n, t\u00f4i c\u00f3 cu\u1ed9c g\u1eb7p m\u1eb7t v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng v\u1edbi 25 n\u0103m kinh nghi\u1ec7m l\u00e0m vi\u1ec7c \u1edf v\u1ecb tr\u00ed cao c\u1ea5p. Ch\u00fang t\u00f4i \u0111\u00e3 \u0103n s\u00e1ng \u1edf kh\u00e1ch s\u1ea1n Dallas, v\u00e0 t\u00f4i \u0111\u00e3 c\u1ed1 g\u1eafng h\u1ebft m\u1ee9c \u0111\u1ec3 anh ta c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i. \u0110\u00f3 l\u00e0 m\u1ed9t anh ch\u00e0ng Texas r\u1ea5t d\u1ec5 ch\u1ecbu v\u1edbi ch\u1ea5t gi\u1ecdng l\u00e8 nh\u00e8 c\u1ee7a mi\u1ec1n Texas v\u00e0 m\u1ed9t phong th\u00e1i n\u00f3i chuy\u1ec7n r\u1ea5t t\u1eeb t\u1ed1n, v\u00ec v\u1eady m\u00e0 t\u00f4i gi\u1ea3m b\u1edbt l\u1ea1i t\u1ed1c \u0111\u1ed9 n\u00f3i c\u1ee7a m\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi anh ta, r\u1ed3i t\u00f4i ng\u1ed3i xu\u1ed1ng gh\u1ebf trong t\u01b0 th\u1ebf tho\u1ea3i m\u00e1i. Khi th\u1ea3o lu\u1eadn, t\u00f4i nh\u1eadn ra c\u00f4ng ty c\u00f3 c\u01a1 h\u1ed9i k\u00fd k\u1ebft \u0111\u01b0\u1ee3c h\u1ee3p \u0111\u1ed3ng tr\u1ecb gi\u00e1 700,000$. C\u00e0ng ngh\u0129 nhi\u1ec1u v\u1ec1 h\u1ee3p \u0111\u1ed3ng n\u00e0y, t\u00f4i c\u00e0ng tr\u1edf n\u00ean ph\u1ea5n kh\u00edch. T\u00f4i r\u1ea5t h\u00e1o h\u1ee9c, v\u00e0 b\u1eaft \u0111\u1ea7u n\u00f3i chuy\u1ec7n nhanh h\u01a1n. M\u1ea5t m\u1ed9t l\u00fac l\u00e2u t\u00f4i m\u1edbi nh\u1eadn ra anh ta \u0111ang thay \u0111\u1ed5i t\u01b0 th\u1ebf ng\u1ed3i c\u1ee7a m\u00ecnh. Anh ta h\u01a1i nghi\u00eang v\u1ec1 ph\u00eda tr\u01b0\u1edbc, b\u1eaft ch\u00e9o ch\u00e2n v\u00e0 ng\u1ed3i h\u01a1i ch\u1ebfch kho\u1ea3ng 45 \u0111\u1ed9 so v\u1ed1i t\u00f4i. D\u01b0\u1eddng nh\u01b0 anh ta \u0111ang ra hi\u1ec7u cho t\u00f4i l\u00f9i l\u1ea1i. Trong t\u00f4i b\u1eaft \u0111\u1ea7u h\u00ecnh th\u00e0nh m\u1ed9t s\u1ef1 b\u1ea5t t\u01b0\u01a1ng \u0111\u1ed3ng gi\u1eefa hai ch\u00fang t\u00f4i. Anh ta \u0111ang c\u1ed1 g\u1eafng b\u1ea3o v\u1ec7 m\u00ecnh kh\u1ecfi \u00e1p l\u1ef1c t\u00f4i \u0111ang t\u1ea1o ra. Anh ta v\u1eabn c\u00f3 v\u1ebb ch\u1ea7n ch\u1eeb, c\u00f2n t\u00f4i  b\u1ecb k\u00edch th\u00edch b\u1edfi c\u1ed1c c\u00e0 ph\u00ea v\u00e0 \u0111ang suy ngh\u0129 v\u1ec1 s\u1ed1 ti\u1ec1n 700.000 $ \u0111\u00f3. S\u1ef1 nhi\u1ec7t t\u00ecnh th\u00e1i qu\u00e1 c\u1ee7a t\u00f4i g\u1ea7n nh\u01b0 \u0111\u00e3 ph\u00e1 h\u1ecfng th\u01b0\u01a1ng v\u1ee5. May thay, t\u00f4i \u0111\u00e3 bu\u1ed9c \u0111\u01b0\u1ee3c m\u00ecnh ng\u1ed3i th\u01b0 gi\u00e3n tr\u00ean gh\u1ebf, b\u1eaft ch\u00e9o ch\u00e2n v\u00e0 gi\u1ea3m t\u1ed1c \u0111\u1ed9 c\u1ee7a m\u00ecnh l\u1ea1i. Ch\u00fang t\u00f4i l\u1ea1i c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i nh\u01b0 l\u00fac \u0111\u1ea7u v\u00e0 m\u1ed1i quan h\u1ec7 \u0111\u01b0\u1ee3c ph\u1ee5c h\u1ed3i. ( V\u00e0 t\u1ea5t nhi\u00ean t\u00f4i c\u0169ng \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c h\u1ee3p \u0111\u1ed3ng).<\/em> <\/p>\n\n\n\n

Ch\u01b0\u01a1ng Ba:<\/strong><\/p>\n\n\n\n

Cu\u1ed9c g\u1eb7p kinh doanh C\u00e1i N\u00eam<\/strong><\/p>\n\n\n\n

Trong b\u1ed9 phim v\u1ec1 Indiana Jones mang t\u00ean Chi\u1ebfc r\u01b0\u01a1ng th\u00e1nh t\u00edch<\/em><\/strong>, c\u00f3 c\u1ea3nh Harrison Ford ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi m\u1ed9t nh\u00e2n v\u1eadt \u0111\u00e1ng s\u1ee3. H\u1eafn ta r\u00fat thanh ki\u1ebfm v\u00e0 \u0111i nh\u1eefng \u0111\u01b0\u1eddng g\u01b0\u01a1m \u0111\u1ea7y \u0111e d\u1ecda, m\u00faa m\u00e1y li\u00ean h\u1ed3i cho \u0111\u1ebfn khi Ford, v\u1edbi m\u1ed9t th\u00e1i \u0111\u1ed9 b\u00ecnh th\u1ea3n, r\u00fat kh\u1ea9u s\u00fang tr\u00ean th\u1eaft l\u01b0ng v\u00e0 b\u1ea5t ng\u1edd  k\u1ebft th\u00fac m\u00e0n tr\u00ecnh di\u1ec5n c\u1ee7a nh\u00e2n v\u1eadt ph\u1ea3n di\u1ec7n kia. <\/p>\n\n\n\n

C\u00f3 m\u1ed9t l\u00fd do gi\u1ea3i th\u00edch t\u1ea1i sao nhi\u1ec1u kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng \u0111\u1ec1u m\u1ea5t ki\u00ean nh\u1eabn khi ph\u1ea3i ng\u1ed3i nghe nh\u1eefng b\u00e0i thuy\u1ebft tr\u00ecnh. Theo quy tr\u00ecnh b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng, s\u1ebd c\u00f3 2 ch\u1ee7 th\u1ec3: b\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. Cu\u1ed9c g\u1ecdi \u0111i\u1ec7n b\u00e1n h\u00e0ng s\u1ebd n\u00f3i l\u00ean kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 c\u1ee7a b\u1ea1n, kh\u1ea3 n\u0103ng bi\u1ebft r\u00f5 kh\u00e1ch h\u00e0ng, \u0111\u1eb7t nh\u1eefng c\u00e2u h\u1ecfi kh\u01a1i d\u1eady \u0111\u00fang nh\u1eefng mu\u1ed9n phi\u1ec1n c\u1ee7a h\u1ecd. Ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng cho r\u1eb1ng kh\u00e1ch h\u00e0ng bi\u1ebft r\u00f5 nh\u1eefng kh\u00fac m\u1eafc c\u1ee7a h\u1ecd v\u00e0 h\u1ecd s\u1ebd cho b\u1ea1n bi\u1ebft \u0111i\u1ec1u \u0111\u00f3. Sau \u0111\u00f3 b\u1ea1n s\u1ebd t\u00ecm cho h\u1ecd gi\u1ea3i ph\u00e1p, \u0111\u1ec1 ngh\u1ecb nh\u1eefng k\u1ebf ho\u1ea1ch, kh\u1eafc ph\u1ee5c t\u1ea5t c\u1ea3 nh\u1eefng kh\u00f3 kh\u0103n trong t\u1ea7m tay, v\u00e0 ti\u1ebfn t\u1edbi k\u00fd k\u1ebft th\u1ecfa thu\u1eadn. Ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng l\u00e0 qu\u00e1 tr\u00ecnh c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n \u0111\u01b0\u1ee3c. Nh\u1eefng th\u1ecfa thu\u1eadn mua b\u00e1n d\u1ecbch v\u1ee5 v\u00e0 s\u1ea3n ph\u1ea9m tr\u1ecb gi\u00e1 h\u00e0ng t\u1ec9 \u0111\u00f4 la \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n nh\u1edd s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ph\u00e1p n\u00e0y. Nh\u01b0ng th\u01b0\u1eddng n\u00f3 ch\u1eb3ng mang l\u1ea1i k\u1ebft qu\u1ea3 kh\u1ea3 quan. Kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n s\u1ebd l\u00e0m nh\u01b0 Ford, r\u00fat kh\u1ea9u s\u00fang c\u1ee7a h\u1ecd ra v\u00e0o th\u1eddi \u0111i\u1ec3m cu\u1ed1i b\u00e0i thuy\u1ebft tr\u00ecnh c\u1ee7a b\u1ea1n v\u00e0 b\u1eafn ph\u00e1t s\u00fang \u0111\u1ecbnh m\u1ec7nh: \u201c\u0110\u1ec3 t\u00f4i suy ngh\u0129 l\u1ea1i \u0111\u00e3\u201d.<\/p>\n\n\n\n

T\u1ea1i sao ph\u01b0\u01a1ng th\u1ee9c b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng th\u01b0\u1eddng th\u1ea5t b\u1ea1i nh\u01b0 v\u1eady? T\u00f4i cho r\u1eb1ng c\u00f3 2 l\u00fd do ch\u1ee7 ch\u1ed1t sau \u0111\u00e2y:<\/p>\n\n\n\n

\u0110\u1ea7u ti\u00ean, nh\u01b0 ch\u00fang ta \u0111\u00e3 b\u00e0n, ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng kh\u00f4ng t\u00ednh \u0111\u1ebfn \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. Do v\u1eady, khi \u00e1p d\u1ee5ng ph\u01b0\u01a1ng th\u1ee9c b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng, s\u1ef1 quan t\u00e2m c\u1ee7a b\u1ea1n kh\u00f4ng \u0111\u1eb7t tr\u00ean \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh. H\u01a1n n\u1eefa n\u1ebfu kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 nh\u00e0 cung c\u1ea5p, th\u00ec \u0111\u00f3 l\u00e0 c\u01a1 h\u1ed9i v\u00f4 c\u00f9ng to l\u1edbn cho nh\u00e0 cung c\u1ea5p n\u00e0y khi t\u1eadn d\u1ee5ng \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 c\u1ee7a h\u1ecd v\u1edbi kh\u00e1ch h\u00e0ng, \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch c\u1ee7a h\u1ecd ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ec1 ngh\u1ecb m\u00e0 b\u1ea1n \u0111\u00e3 tr\u00ecnh b\u00e0y v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 gi\u1eef kh\u00e1ch h\u00e0ng c\u1ee7a h\u1ecd. \u0110i\u1ec1u n\u00e0y gi\u1ea3i th\u00edch t\u1ea1i sao trong nhi\u1ec1u ng\u00e0nh c\u00f4ng nghi\u1ec7p, c\u00e1c c\u00f4ng ty l\u1ea1i c\u00f3 th\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c m\u1ed9t t\u1ec9 l\u1ec7 kh\u00e1ch h\u00e0ng c\u0169 cao \u0111\u1ebfn nh\u01b0 v\u1eady. Ph\u01b0\u01a1ng ph\u00e1p b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng kh\u00f4ng nh\u1eadn ra \u0111\u01b0\u1ee3c r\u1eb1ng ph\u1ea3i c\u00f3 m\u1ed9t ng\u01b0\u1eddi thua cu\u1ed9c tr\u00ean th\u01b0\u01a1ng tr\u01b0\u1eddng n\u1ebfu nh\u01b0 b\u1ea1n mu\u1ed1n th\u1eafng.

Th\u1ee9 hai, ph\u01b0\u01a1ng ph\u00e1p truy\u1ec1n th\u1ed1ng cho r\u1eb1ng h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ec1u bi\u1ebft r\u00f5 m\u00ecnh ch\u01b0a h\u00e0i l\u00f2ng \u1edf \u0111i\u1ec3m n\u00e0o. T\u00f4i cho r\u1eb1ng kh\u00f4ng ph\u1ea3i nh\u01b0 v\u1eady. H\u1ecd ch\u1ec9 gi\u1ea3m b\u1edbt m\u1ee9c mong \u0111\u1ee3i c\u1ee7a m\u00ecnh xu\u1ed1ng m\u1ee9c \u0111\u1ed9 m\u00e0 h\u1ecd c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c v\u00e0 nh\u1eadn l\u1ea1i th\u1ee9 m\u00e0 hi\u1ec7n t\u1ea1i h\u1ecd \u0111ang mong mu\u1ed1n. Khi b\u1ea1n h\u1ecfi nh\u1eefng kh\u00e1ch h\u00e0ng n\u00e0y v\u1ec1 m\u1ecdi th\u1ee9 xung quanh \u0111ang di\u1ec5n ra nh\u01b0 th\u1ebf n\u00e0o, h\u1ecd s\u1ebd tr\u1ea3 l\u1eddi r\u1eb1ng \u201c \u1ed4n\u201d. Khi b\u1ea1n h\u1ecfi h\u1ecd c\u00f3 v\u1ea5n \u0111\u1ec1 g\u00ec kh\u00f4ng h\u1ecd s\u1ebd tr\u1ea3 l\u1eddi r\u1eb1ng \u201cc\u0169ng kh\u00f4ng \u0111\u00e1ng k\u1ec3 l\u1eafm\u201d. Ch\u1ec9 khi b\u1ea1n c\u00f3 th\u1ec3 gia t\u0103ng \u0111\u01b0\u1ee3c nh\u1eefng mong mu\u1ed1n c\u1ee7a h\u1ecd, t\u1ea1o cho h\u1ecd nh\u1eefng th\u1ea5t v\u1ecdng, n\u1ebfu kh\u00f4ng b\u1ea1n s\u1ebd ch\u1eb3ng c\u00f3 g\u00ec \u0111\u1ec3 m\u1eddi g\u1ecdi h\u1ecd c\u1ea3. <\/p>\n\n\n\n

Kh\u00f4ng gi\u1ed1ng nh\u01b0 ph\u01b0\u01a1ng ph\u00e1p truy\u1ec1n th\u1ed1ng, C\u00e1i N\u00eam l\u00e0 m\u1ed9t chi\u1ebfn thu\u1eadt m\u00e0 khi b\u1ea1n b\u1eaft tay g\u1ecdi \u0111i\u1ec7n cho kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh, b\u1ea1n \u0111\u00e3 bi\u1ebft r\u00f5 h\u1ecd kh\u00f4ng \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 t\u1eadn t\u00ecnh \u1edf \u0111i\u1ec3m n\u00e0o hay s\u1ebd c\u00f3 kh\u1ea3 n\u0103ng c\u1ea3m nh\u1eadn r\u1eb1ng b\u1ea1n  h\u01a1n h\u1eb3n l\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ee7a b\u1ea1n. \u0110\u00f3 l\u00e0 chi\u1ebfn thu\u1eadt l\u00e0m sao \u0111\u1ec3 kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng c\u00f3 th\u1ec3 nh\u1eadn bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng b\u1ea5t m\u00e3n \u0111\u00f3, v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng chi\u1ebfn l\u01b0\u1ee3c C\u00e1i N\u00eam \u0111\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng v\u00e0 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh.<\/p>\n\n\n\n

Ph\u1ea7n n\u00e0y c\u1ee7a quy\u1ec3n s\u00e1ch s\u1ebd h\u01b0\u1edbng d\u1eabn b\u1ea1n qua 6 b\u01b0\u1edbc c\u1ee7a m\u1ed9t cu\u1ed9c g\u1eb7p kinh doanh C\u00e1i N\u00eam. Ch\u00fang ta s\u1ebd t\u00ecm hi\u1ec3u hi\u1ec7u qu\u1ea3 c\u1ee7a m\u1ed7i b\u01b0\u1edbc v\u00e0 t\u1ea1i sao n\u00f3 l\u1ea1i hi\u1ec7u qu\u1ea3. B\u1ea1n s\u1ebd h\u1ecdc \u0111\u01b0\u1ee3c nh\u1eefng c\u1ee5m t\u1eeb \u0111\u01a1n gi\u1ea3n nh\u01b0ng hi\u1ec7u qu\u1ea3 m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 \u1ee9ng d\u1ee5ng trong giao ti\u1ebfp v\u1edbi kh\u00e1ch h\u00e0ng sau n\u00e0y \u0111\u1ec3 t\u1eeb t\u1eeb h\u01b0\u1edbng h\u1ecd v\u00e0o vi\u1ec7c y\u00eau c\u1ea7u b\u1ea1n c\u1ed9ng t\u00e1c v\u1edbi h\u1ecd v\u00e0 ng\u01b0ng giao d\u1ecbch v\u1edbi nh\u00e0 s\u1ea3n xu\u1ea5t hi\u1ec7n t\u1ea1i v\u00e0 c\u00f3 th\u1ec3 l\u00e0 ch\u1eb3ng quan t\u00e2m \u0111\u1ebfn nh\u1eefng \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh kh\u00e1c, m\u1ee5c \u0111\u00edch l\u00e0 ch\u1ec9 \u0111\u1ec3 s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n. <\/p>\n\n\n\n

Tuy nhi\u00ean, \u0111\u1ea7u ti\u00ean ch\u00fang ta c\u1ea7n c\u00f3 c\u00e1i nh\u00ecn c\u1ee5 th\u1ec3 l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n . Nh\u1eefng \u0111i\u1ec1u n\u00e0y l\u1ea1i nghe c\u00f3 v\u1ebb quen thu\u1ed9c \u0111\u1ed1i v\u1edbi b\u1ea1n. Tuy nhi\u00ean ch\u00fang ta \u0111ang xem x\u00e9t v\u1ea5n \u0111\u1ec1 quan h\u1ec7 th\u00f4ng qua l\u0103ng k\u00ednh c\u1ee7a chi\u1ebfn thu\u1eadt C\u00e1i N\u00eam. M\u1ee5c ti\u00eau c\u1ee7a vi\u1ec7c t\u1ea1o quan h\u1ec7 ban \u0111\u1ea7u trong cu\u1ed9c g\u1ecdi quan tr\u1ecdng h\u01a1n c\u1ea3 nhi\u1ec7m v\u1ee5 ph\u1ea3i l\u00e0m sao khi\u1ebfn cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i trong su\u1ed1t cu\u1ed9c g\u1ecdi .M\u1ee5c ti\u00eau c\u1ee7a b\u1ea1n l\u00e0 g\u1ee3i \u0111\u1ea7u cho m\u1ed9t cu\u1ed9c n\u00f3i chuy\u1ec7n c\u1edfi m\u1edf v\u00e0 ch\u00e2n th\u1eadt, \u0111i\u1ec1u r\u1ea5t c\u1ea7n \u0111\u1ec3 chi\u1ebfn thu\u1eadt C\u00e1i N\u00eam c\u00f3 th\u1ec3 \u0111\u1ea1t hi\u1ec7u qu\u1ea3. <\/p>\n\n\n\n

NH\u1eeeNG R\u00c0O C\u1ea2N TRONG QUAN H\u1ec6<\/strong> <\/p>\n\n\n\n

C\u00f3 th\u1ec3 n\u00f3i, b\u1ea5t c\u1ee9 kh\u00e1ch h\u00e0ng n\u00e0o b\u1ea1n t\u00ecm \u0111\u1ebfn \u0111\u1ec1u \u0111\u00e3 n\u1eb1m trong t\u1ea7m ng\u1eafm hay \u0111\u00e3 thu\u1ed9c v\u1ec1 k\u1ebb kh\u00e1c. N\u1ebfu t\u1ed3n t\u1ea1i m\u1ed9t nh\u00e0 cung c\u1ea5p hi\u1ec7n t\u1ea1i, h\u1ecd ch\u1eafc ch\u1eafn \u0111\u00e3 thi\u1ebft l\u1eadp m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. Nh\u00e0 cung c\u1ea5p v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00f3 \u0111\u00e3 v\u01b0\u1ee3t qua nh\u1eefng r\u00e0o c\u1ea3n ban \u0111\u1ea7u. Cho \u0111\u1ebfn b\u00e2y gi\u1edd h\u1ecd n\u00f3i th\u1eb3ng v\u1edbi nhau, trao \u0111\u1ed5i \u00fd ki\u1ebfn qua l\u1ea1i m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i r\u00e0o \u0111\u00f3n. C\u00f2n b\u1ea1n l\u1ea1i l\u00e0 k\u1ebb ngo\u00e0i cu\u1ed9c. Nh\u00e0 cung c\u1ea5p c\u00f3 \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 trong khi b\u1ea1n th\u00ec kh\u00f4ng. H\u01a1n n\u1eefa n\u1ebfu nh\u01b0 kh\u00e1ch h\u00e0ng \u0111\u00f3 ch\u01b0a c\u1ed9ng t\u00e1c v\u1edbi ai , th\u00ec h\u1ecd c\u0169ng b\u1ecb c\u00e1c \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u1ee7a b\u1ea1n l\u00f4i k\u00e9o.Trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3, b\u1ea1n gi\u1ed1ng nh\u01b0 th\u1ec3 \u0111ang d\u1ee5 d\u1ed7 m\u1ed9t ng\u01b0\u1eddi ch\u01b0a t\u1eebng c\u00f3 ng\u01b0\u1eddi y\u00eau hay ch\u01b0a bao gi\u1edd h\u1eb9n h\u00f2. <\/p>\n\n\n\n

Nh\u01b0 \u0111\u00e3 th\u1ea3o lu\u1eadn, kh\u00e1ch h\u00e0ng c\u00f3 l\u00fd do \u0111\u1ec3 kh\u00f4ng ho\u00e0n to\u00e0n th\u00e0nh th\u1eadt hay b\u1ed9c tr\u1ef1c v\u1edbi b\u1ea1n ngay t\u1eeb \u0111\u1ea7u. H\u1ecd c\u00f2 th\u1ec3 l\u00e0 ng\u01b0\u1eddi \u0111i xem h\u00e0ng ch\u1ee9 kh\u00f4ng c\u00f3 \u00fd \u0111inh mua. H\u1ecd ch\u1ec9 mu\u1ed1n cho b\u1ea1n c\u01a1 h\u1ed9i \u0111\u1ec3 gi\u1edbi thi\u1ec7u \u0111\u1ec3 h\u1ecd bi\u1ebft \u0111\u01b0\u1ee3c nh\u1eefng m\u1eb7t h\u00e0ng n\u00e0o \u0111ang t\u1ed3n t\u1ea1i tr\u00ean th\u1ecb tr\u01b0\u1eddng. H\u01a1n n\u1eefa, h\u1ecd c\u00f3 th\u1ec3 \u0111\u00e3 c\u00f3 nh\u00e0 cung c\u1ea5p hi\u1ec7n t\u1ea1i. Ch\u00ednh v\u00ec v\u1eady khi b\u1ea1n ch\u00e0o m\u1eddi m\u1ed9t c\u01a1 h\u1ed9i c\u1ed9ng t\u00e1c, b\u1ea1n \u0111ang th\u00e1ch th\u1ee9c quy\u1ebft \u0111\u1ecbnh m\u00e0 kh\u00e1ch h\u00e0ng b\u1ea1n \u0111\u00e3 th\u1ef1c hi\u1ec7n tr\u01b0\u1edbc \u0111\u00e2y. Th\u1eadm ch\u00ed n\u1ebfu nh\u01b0 nh\u00e0 cung c\u1ea5p c\u00f3 nh\u1eefng thi\u1ebfu s\u00f3t, ch\u1eb3ng ai mu\u1ed1n m\u1ed9t k\u1ebb th\u1ee9 ba n\u00e0o \u0111\u00f3 ph\u00e1n v\u1edbi ch\u00fang ta r\u1eb1ng, b\u1ea1n \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh sai l\u1ea7m. <\/p>\n\n\n\n

C\u0169ng nh\u01b0 v\u1eady, h\u1ea7u h\u1ebft c\u00e1c kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng, gi\u1ed1ng nh\u01b0 h\u1ea7u h\u1ebft m\u1ecdi ng\u01b0\u1eddi, \u0111\u1ec1u mu\u1ed1n c\u01b0 x\u1eed v\u1edbi m\u1ecdi ng\u01b0\u1eddi th\u1eadt nh\u00e3 nh\u1eb7n. C\u00f3 th\u1ec3 b\u1ea1n c\u0169ng c\u00f3 \u0111\u01b0\u1ee3c cu\u1ed9c h\u1eb9n v\u1edbi kh\u00e1ch h\u00e0ng v\u00ec l\u00fd do n\u00e0y, v\u00e0 trong tr\u01b0\u1eddng h\u1ee3p \u0111\u00f3 ph\u1ea7n th\u01b0\u1edfng c\u1ee7a b\u1ea1n s\u1ebd l\u00e0 m\u1ed9t bu\u1ed5i trao \u0111\u1ed5i th\u1eadt tho\u1ea3i m\u00e1i c\u00f9ng v\u1edbi m\u1ed9t t\u00e1ch caf\u00e9 mi\u1ec5n ph\u00ed. Hay c\u00f3 th\u1ec3 th\u1eadm ch\u00ed ngay t\u1eeb ph\u00fat \u0111\u1ea7u, b\u1ea1n v\u00e0 kh\u00e1ch h\u00e0ng \u0111\u00e3 kh\u00f4ng h\u1ee3p nh\u00e3n nhau. Nh\u1eefng ch\u1ea5t x\u00fac t\u00e1c ch\u1eb3ng gi\u00fap \u00edch \u0111\u01b0\u1ee3c g\u00ec, v\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3 v\u1edd r\u1eb1ng h\u1ecd quan t\u00e2m,  che gi\u1ea5u nh\u1eefng c\u1ea3m x\u00fac kh\u00f4ng h\u00e0i l\u00f2ng v\u00e0 ri\u00eang t\u01b0 c\u1ee7a h\u1ecd \u0111\u1eb1ng sau n\u00e9t m\u1eb7t lu\u00f4n t\u1ecf ra l\u1ecbch s\u1ef1. <\/p>\n\n\n\n

Nh\u01b0 v\u1eady l\u00e0m sao v\u01b0\u1ee3t qua nh\u1eefng r\u00e0o c\u1ea3n nh\u01b0 th\u1ebf n\u00e0y v\u00e0 t\u1ea1o ra m\u1ed1i quan h\u1ec7 c\u1edfi m\u1edf, ch\u00e2n th\u1eadt \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a cu\u1ed9c n\u00f3i chuy\u1ec7n v\u00e0o \u0111\u00fang 6 giai \u0111o\u1ea1n c\u1ee7a m\u1ed9t Cu\u1ed9c g\u1eb7p B\u00e1n h\u00e0ng C\u00e1i N\u00eam? <\/p>\n\n\n\n

THO\u1ea2I M\u00c1I V\u00c0 \u0110\u00c1NG TIN C\u1eacY<\/strong> <\/p>\n\n\n\n

\u0110\u1ec3 t\u1ea1o kh\u00f4ng kh\u00ed khuy\u1ebfn kh\u00edch m\u1ecdi ng\u01b0\u1eddi n\u00f3i th\u1eadt, b\u1ea1n c\u1ea7n th\u00f4ng qua 2 cu\u1ed9c th\u1eed nghi\u1ec7m. Ch\u1ec9 c\u1ea7n th\u1ea5t b\u1ea1i m\u1ed9t trong hai, b\u1ea1n s\u1ebd k\u1ebft th\u00fac th\u01b0\u01a1ng v\u1ee5 ho\u00e0n to\u00e0n trong thua l\u1ed7. Th\u1eed nghi\u1ec7m \u0111\u1ea7u ti\u00ean l\u00e0 v\u1ec1 m\u1ee9c \u0111\u1ed9 tho\u1ea3i m\u00e1i. B\u1ea1n ph\u1ea3i khi\u1ebfn cho kh\u00e1ch h\u00e0ng c\u00f3 \u0111\u01b0\u1ee3c c\u1ea3m gi\u00e1c tho\u1ea3i m\u00e1i khi b\u1ea1n hi\u1ec7n di\u1ec7n. Th\u1eed nghi\u1ec7m th\u1ee9 hai l\u00e0 v\u1ec1 m\u1ee9c \u0111\u1ed9 tin c\u1eady. Kh\u00e1ch h\u00e0ng ph\u1ea3i tin r\u1eb1ng b\u1ea1n bi\u1ebft b\u1ea1n \u0111ang n\u00f3i g\u00ec, ch\u00fang c\u00f3 li\u00ean quan \u0111\u1ebfn mong mu\u1ed1n v\u00e0 y\u00eau c\u1ea7u c\u1ee7a h\u1ecd, v\u00e0 b\u1ea1n l\u00e0 m\u1ed9t ng\u01b0\u1eddi th\u1eb3ng t\u00ednh lu\u00f4n lu\u00f4n ch\u00e2n th\u1eadt. <\/p>\n\n\n\n

Trong quy\u1ec3n Quan h\u1ec7 t\u1ee9c th\u00ec<\/em><\/strong>, nh\u00e0 t\u00e2m l\u00fd h\u1ecdc c\u00f4ng nghi\u1ec7p Michale Brooks \u0111\u00e3 th\u1ea3o lu\u1eadn v\u1ec1 quan h\u1ec7 nh\u01b0 l\u00e0 m\u1ed9t k\u1ef9 thu\u1eadt c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c h\u1ecdc h\u1ecfi, ch\u1ee9 kh\u00f4ng h\u1eb3n l\u00e0 t\u00e0i n\u0103ng b\u1ea9m sinh. \u0110i\u1ec3m c\u1ea7n ch\u00fa \u00fd l\u00e0 c\u00f3 nh\u1eefng chi\u1ebfn thu\u1eadt b\u1ea1n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng \u0111\u1ec3 t\u1ea1o m\u1ed9t m\u00f4i tr\u01b0\u1eddng m\u00e0 kh\u00e1ch h\u00e0ng s\u1eb5n l\u00f2ng k\u1ec3 cho b\u1ea1n nghe s\u1ef1 th\u1eadt. T\u1ea1i sao h\u1ecd l\u1ea1i s\u1eb5n l\u00f2ng k\u1ec3 m\u1ecdi th\u1ee9? B\u1edfi v\u00ec h\u1ecd c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i v\u00e0 \u0111\u00e1ng tin c\u1eady. B\u1ea1n \u0111\u00e3 \u0111\u00e1p \u1ee9ng \u0111\u01b0\u1ee3c y\u00eau c\u1ea7u c\u1ee7a h\u1ecd l\u00e0 c\u1ea7n m\u1ed9t ng\u01b0\u1eddi \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 t\u00e2m s\u1ef1 t\u1ea5t c\u1ea3 c\u00e1c v\u1ea7n \u0111\u1ec1 h\u1ecd g\u1eb7p ph\u1ea3i, m\u1ed9t ng\u01b0\u1eddi c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec3 \u0111\u00f3.<\/p>\n\n\n\n

 M\u1eb7c d\u00f9 giao ti\u1ebfp l\u00e0 m\u1ed9t ho\u1ea1t \u0111\u1ed9ng hai chi\u1ec1u, g\u00e1nh n\u1eb7ng thi\u1ebft l\u1eadp quan h\u1ec7 l\u1ea1i thu\u1ed9c v\u1ec1 b\u1ea1n.. B\u1ea1n kh\u00f4ng th\u1ec3 mong ch\u1edd kh\u00e1ch h\u00e0ng s\u1ebd l\u00e0 ng\u01b0\u1eddi ch\u1ee7 nh\u00e0 t\u1ed1t b\u1ee5ng hay l\u00e0 ng\u01b0\u1eddi s\u1ebd kh\u01a1i m\u00e0o c\u00e2u chuy\u1ec7n tr\u01b0\u1edbc. \u0110\u00e2y l\u00e0 m\u1ed9t cu\u1ed9c \u0111i\u1ec7n tho\u1ea1i kinh doanh, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 m\u1ed9t cu\u1ed9c th\u0103m h\u1ecfi x\u00e3 giao. B\u1ea1n l\u00e0 ng\u01b0\u1eddi c\u00f3 m\u1ee5c \u0111\u00edch. V\u00ec v\u1eady, khi\u1ebfn cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y vui l\u00f2ng c\u0169ng l\u00e0 tr\u00e1ch nhi\u1ec7m c\u1ee7a b\u1ea1n. <\/p>\n\n\n\n

NH\u1eacP GIA T\u00d9Y T\u1ee4C<\/strong> <\/p>\n\n\n\n

 M\u1ed9t l\u1ea7n t\u00f4i c\u00f3 cu\u1ed9c g\u1eb7p m\u1eb7t v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng v\u1edbi 25 n\u0103m kinh nghi\u1ec7m l\u00e0m vi\u1ec7c \u1edf v\u1ecb tr\u00ed cao c\u1ea5p. Ch\u00fang t\u00f4i \u0111\u00e3 \u0103n s\u00e1ng \u1edf kh\u00e1ch s\u1ea1n Dallas, v\u00e0 t\u00f4i \u0111\u00e3 c\u1ed1 g\u1eafng h\u1ebft m\u1ee9c \u0111\u1ec3 anh ta c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i. \u0110\u00f3 l\u00e0 m\u1ed9t anh ch\u00e0ng Texas r\u1ea5t d\u1ec5 ch\u1ecbu v\u1edbi ch\u1ea5t gi\u1ecdng l\u00e8 nh\u00e8 c\u1ee7a mi\u1ec1n Texas v\u00e0 m\u1ed9t phong th\u00e1i n\u00f3i chuy\u1ec7n r\u1ea5t t\u1eeb t\u1ed1n, v\u00ec v\u1eady m\u00e0 t\u00f4i gi\u1ea3m b\u1edbt l\u1ea1i t\u1ed1c \u0111\u1ed9 n\u00f3i c\u1ee7a m\u1ec9nh \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi anh ta, r\u1ed3i t\u00f4i ng\u1ed3i xu\u1ed1ng gh\u1ebf trong t\u01b0 th\u1ebf tho\u1ea3i m\u00e1i. Khi th\u1ea3o lu\u1eadn, t\u00f4i nh\u1eadn ra c\u00f4ng ty c\u00f3 c\u01a1 h\u1ed9i k\u00fd k\u1ebft \u0111\u01b0\u1ee3c h\u1ee3p \u0111\u1ed3ng tr\u1ecb gi\u00e1 700,000$. C\u00e0ng ngh\u0129 nhi\u1ec1u v\u1ec1 h\u1ee3p \u0111\u1ed3ng na\u1ef3, t\u00f4i c\u00e0ng tr\u1edf n\u00ean ph\u1ea5n kh\u00edch. T\u00f4i c\u1ea3m th\u1ea5y r\u1ea5t h\u00e1o h\u1ee9c, v\u00e0 b\u1eaft \u0111\u1ea7u n\u00f3i chuy\u1ec7n nhanh h\u01a1n. M\u1ea5t m\u1ed9t l\u00fac l\u00e2u t\u00f4i m\u1edbi nh\u1eadn ra anh ta \u0111ang thay \u0111\u1ed5i t\u01b0 th\u1ebf ng\u1ed3i c\u1ee7a m\u00ecnh. Anh ta h\u01a1i nghi\u00eang v\u1ec1 ph\u00eda tr\u01b0\u1edbc, b\u1eaft ch\u00e9o ch\u00e2n v\u00e0 ng\u1ed3i h\u01a1i ch\u1ebfch kho\u1ea3ng 45 \u0111\u1ed9 so v\u1ed1i t\u00f4i. D\u01b0\u1eddng nh\u01b0 anh ta \u0111ang ra hi\u1ec7u cho t\u00f4i l\u00f9i l\u1ea1i. Trong t\u00f4i b\u1eaft \u0111\u1ea7u h\u00ecnh th\u00e0nh m\u1ed9t s\u1ef1 b\u1ea5t t\u01b0\u01a1ng \u0111\u1ed3ng gi\u1eefa hai ch\u00fang t\u00f4i. Anh ta \u0111ang c\u1ed1 g\u1eafng b\u1ea3o v\u1ec7 m\u00ecnh kh\u1ecfi \u00e1p l\u1ef1c t\u00f4i \u0111ang t\u1ea1o ra. Anh ta v\u1eabn c\u00f3 v\u1ebb ch\u1ea7n ch\u1eeb, c\u00f2n t\u00f4i  b\u1ecb k\u00edch th\u00edch b\u1edfi c\u1ed1c caf\u00e9 v\u00e0 \u0111ang suy ngh\u0129 v\u1ec1 s\u1ed1 ti\u1ec1n 700.000 $ \u0111\u00f3. S\u1ef1 nhi\u1ec7t t\u00ecnh th\u00e1i qu\u00e1 c\u1ee7a t\u00f4i g\u1ea7n nh\u01b0 \u0111\u00e3 ph\u00e1 h\u1ecfng th\u01b0\u01a1ng v\u1ee5. May thay, t\u00f4i \u0111\u00e3 bu\u1ed9c \u0111\u01b0\u1ee3c m\u00ecnh ng\u1ed3i th\u01b0 gi\u00e3n tr\u00ean gh\u1ebf, b\u1eaft ch\u00e9o ch\u00e2n v\u00e0 gi\u1ea3m t\u1ed1c \u0111\u1ed9 c\u1ee7a m\u00ecnh l\u1ea1i. Ch\u00fang t\u00f4i l\u1ea1i c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i nh\u01b0 l\u00fac \u0111\u1ea7u v\u00e0 m\u1ed1i quan h\u1ec7 \u0111\u01b0\u1ee3c ph\u1ee5c h\u1ed3i. ( V\u00e0 t\u1ea5t nhi\u00ean t\u00f4i c\u0169ng \u0111\u00e3 c\u00f3 \u0111\u01b0\u1ee3c h\u1ee3p \u0111\u1ed3ng). <\/p>\n\n\n\n

Ch\u00fang ta ch\u1eafc h\u1eb3n \u0111\u1ec1u nghe \u0111\u1ebfn th\u00e0nh ng\u1eef \u201cnh\u1eadp gia, t\u00f9y t\u1ee5c\u201d . \u0110i\u1ec1u n\u00e0y kh\u00f4ng c\u00f3 ngh\u0129a r\u1eb1ng b\u1ea1n ph\u1ea3i bi\u1ebfn m\u00ecnh th\u00e0nh m\u1ed9t con t\u1eafc k\u00e8 hoa, hay l\u00e0m m\u1edd nh\u1ea1t c\u00e1 t\u00ednh c\u1ee7a m\u00ecnh. Tuy nhi\u00ean, b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c r\u1ea5t nhi\u1ec1u vi\u1ec7c \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi phong c\u00e1ch c\u1ee7a kh\u00e1ch h\u00e0ng. Nh\u00ecn chung m\u1ecdi ng\u01b0\u1eddi th\u00edch nh\u1eefng ng\u01b0\u1eddi gi\u1ed1ng h\u1ecd. Vi\u1ec7c l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 kh\u00e1ch h\u00e0ng c\u00f3 \u0111i\u1ec3m t\u01b0\u01a1ng \u0111\u1ed3ng v\u1edbi b\u1ea1n l\u00e0 m\u1ed9t trong nh\u1eefng b\u01b0\u1edbc quan tr\u1ecdng \u0111\u1ec3 x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 c\u1ea7n thi\u1ebft nh\u1eafm  t\u1ea1o ra m\u1ed9t cu\u1ed9c n\u00f3i chuy\u1ec7n c\u1edfi m\u1edf v\u00e0 ch\u00e2n th\u1eadt m\u00e0 qua \u0111\u00f3 c\u00f3 th\u1ec3 cho ph\u00e9p b\u1ea1n s\u1eed d\u1ee5ng \u0111\u01b0\u1ee3c c\u00f4ng c\u1ee5 C\u00e1i N\u00eam m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. <\/p>\n\n\n\n

M\u1ed1i quan h\u1ec7 c\u00f3 th\u1ec3 n\u1eb1m trong ti\u1ec1m th\u1ee9c hay \u00fd th\u1ee9c.V\u00ed d\u1ee5, n\u1ebfu nh\u01b0 b\u1ea1n th\u1ea5y m\u1ed9t b\u1ee9c \u1ea3nh c\u1ee7a v\u1ecb kh\u00e1ch h\u00e0ng \u0111ang tr\u01b0\u1ee3t tuy\u1ebft \u0111\u01b0\u1ee3c \u0111\u1eb7t tr\u00ean b\u00e0n, b\u1ea1n c\u00f3 th\u1ec3 h\u1ecfi anh ta ch\u1ee5p \u0111\u01b0\u1ee3c t\u1ea5m \u1ea3nh \u0111\u00f3 khi n\u00e0o hay kho\u1ea3ng th\u1eddi gian tr\u01b0\u1ee3t tuy\u1ebft \u0111\u00e3 khi\u1ebfn anh ta th\u00edch th\u00fa nh\u01b0 th\u1ebf n\u00e0o. B\u1ea1n c\u0169ng c\u00f3 th\u1ec3 n\u00f3i v\u1edbi anh ta r\u1eb1ng c\u00e1i Ipod \u0111\u1ec3 tr\u00ean b\u00e0n c\u0169ng gi\u1ed1ng c\u00e1i m\u00e0 b\u1ea1n \u0111ang c\u00f3. Th\u1eadm ch\u00ed b\u1ea1n c\u0169ng c\u00f3 th\u1ec3 t\u1ea1o n\u00ean \u0111i\u1ec3m t\u01b0\u01a1ng \u0111\u1ed3ng trong c\u1eed ch\u1ec9.T\u1eeb \u0111\u00f3, b\u1ea1n c\u00f3 th\u1ec3 b\u1eaft \u0111\u1ea7u x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 ti\u1ec1m th\u1ee9c b\u1eb1ng c\u00e1ch b\u1eaft ch\u01b0\u1edbc hay t\u1ef1 th\u00edch nghi v\u1edbi th\u00e1i \u0111\u1ed9 m\u00e0 kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u00e3 th\u1ec3 hi\u1ec7n v\u00e0o l\u00fac \u0111\u1ea7u. B\u1ea1n c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh t\u1ed1c \u0111\u1ed9 n\u00f3i, gi\u1ecdng n\u00f3i, c\u1eed ch\u1ec9 c\u01a1 th\u1ec3 theo kh\u00e1ch h\u00e0ng ti\u1ec1m n\u0103ng. Nh\u1eefng th\u1ee7 thu\u1eadt t\u1ea1o s\u1ef1 tho\u1ea3i m\u00e1i n\u00e0y c\u00f3 th\u1ec3 h\u1ed7 tr\u1ee3 v\u00e0 khuy\u1ebfn kh\u00edch kh\u00e1ch h\u00e0ng tr\u1edf n\u00ean c\u1edfi m\u1edf v\u00e0 chia s\u1ebb m\u1ed1i quan t\u00e2m c\u0169ng nh\u01b0 nh\u1eefng m\u1ee5c ti\u00eau th\u1eadt s\u1ef1 v\u1edbi b\u1ea1n. Ch\u00fang gi\u00fap kh\u00e1ch h\u00e0ng s\u1eb5n l\u00f2ng n\u00f3i v\u1ec1 nh\u1eefng g\u00ec khi\u1ebfn h\u1ecd lo l\u1eafng. V\u00e0 khi kh\u00e1ch h\u00e0ng th\u1eb3ng th\u1eafn chia s\u1ebb c\u1ea3m gi\u00e1c v\u00e0 suy ngh\u0129 v\u1edbi b\u1ea1n, b\u1ea1n c\u00f3 \u0111i\u1ec1u khi\u1ec3n bu\u1ed5i n\u00f3i chuy\u1ec7n v\u00e0 b\u1ea1n s\u1ebd gi\u00e0nh \u0111\u01b0\u1ee3c c\u01a1 h\u1ed9i  l\u1edbn h\u01a1n trong th\u01b0\u01a1ng v\u1ee5 \u0111\u00f3. <\/p>\n\n\n\n

H\u00c3Y K\u1ec2 M\u1ed8T C\u00c2U CHUY\u1ec6N<\/strong> <\/p>\n\n\n\n

Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 \u0111ang c\u1ea3m th\u1ea5y r\u1ea5t tho\u1ea3i m\u00e1i, nh\u01b0ng li\u1ec7u b\u1ea1n c\u00f3 \u0111\u00e1ng tin? C\u00f3 ngh\u0129a l\u00e0 li\u1ec7u  kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n c\u00f3 tin ch\u1eafc r\u1eb1ng b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c v\u1ea5n \u0111\u1ec1 cho h\u1ecd? H\u1ecd c\u00f3 tin r\u1eb1ng b\u1ea1n n\u1eafm \u0111\u01b0\u1ee3c nh\u1eefng th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7 nh\u1ea5t, b\u1ea1n ch\u00e2n th\u00e0nh v\u00e0 b\u1ea1n hi\u1ec3u bi\u1ebft v\u1ec1 h\u1ecd? C\u00f3 th\u1ec3 h\u1ecd ngh\u0129 b\u1ea1n l\u00e0 m\u1ed9t ng\u01b0\u1eddi t\u1ed1t, nh\u01b0ng \u0111\u00e2y ch\u01b0a h\u1eb3n l\u00e0 ng\u01b0\u1eddi ph\u00f9 h\u1ee3p. V\u00e0 b\u1ea1n c\u0169ng kh\u00f4ng th\u1ec3 thuy\u1ebft ph\u1ee5c v\u1edbi kh\u00e1ch h\u00e0ng r\u1eb1ng b\u1ea1n \u0111\u00e1ng tin. B\u1ea1n kh\u00f4ng th\u1ec3 t\u1ea1o \u0111\u01b0\u1ee3c l\u00f2ng tin b\u1eb1ng nh\u1eefng c\u1ee5m t\u1eeb nh\u01b0 \u201ch\u00e3y tin t\u00f4i\u201d, \u201cH\u00e3y g\u1ecdi cho Bruce n\u1ebfu nh\u01b0 anh mu\u1ed1n bi\u1ebft th\u00eam chi ti\u1ebft\u201d hay \u201cT\u00f4i \u0111\u00e3 t\u1eebng \u1edf \u0111\u00f3 v\u00e0 l\u00e0m vi\u1ec7c \u0111\u00f3\u201d. Th\u00e1ch th\u1ee9c c\u1ee7a b\u1ea1n l\u00e0 l\u00e0m sao cho kh\u00e1ch h\u00e0ng t\u1ef1 k\u1ebft lu\u1eadn r\u1eb1ng b\u1ea1n \u0111\u00e1ng tin. M\u1ed9t trong nh\u1eefng c\u00e1ch m\u00e0 t\u00f4i kh\u00e1m ph\u00e1 ra \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c \u0111i\u1ec1u \u0111\u00f3 l\u00e0 k\u1ec3 m\u1ed9t c\u00e2u chuy\u1ec7n.<\/p>\n\n\n\n

B\u1eb1ng nh\u1eefng c\u00e2u chuy\u1ec7n, \u00fd t\u00f4i l\u00e0 nh\u1eefng c\u00e2u chuy\u1ec7n li\u00ean quan \u0111\u1ebfn ng\u01b0\u1eddi th\u1ee9 ba n\u00e0o \u0111\u00f3 t\u01b0\u01a1ng t\u1ef1 nh\u01b0 v\u1ecb kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n. V\u1edbi vi\u1ec7c k\u1ec3 l\u1ea1i chi ti\u1ebft b\u1ea1n \u0111\u00e3 h\u1ed7 tr\u1ee3 ng\u01b0\u1eddi \u0111\u00f3 gi\u1ea3i quy\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a h\u1ecd ra sao, b\u1ea1n \u0111\u00e3 c\u00f3 th\u1ec3 t\u1ea1o ni\u1ec1m tin v\u1edbi kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng qu\u00e1 khi\u00ean c\u01b0\u1ee1ng nh\u01b0 khi b\u1ea1n \u0111ang \u0111\u1ecdc l\u1ea1i m\u1ed9t ph\u1ea7n t\u1eeb quy\u1ec3n s\u00e1ch qu\u1ea3ng c\u00e1o c\u1ee7a c\u00f4ng ty b\u1ea1n. Sau \u0111\u00e2y l\u00e0 6 b\u01b0\u1edbc \u0111\u1ec3 k\u1ec3 m\u1ed9t c\u00e2u chuy\u1ec7n: <\/p>\n\n\n\n

1.     Ch\u1ecb bi\u1ebft kh\u00f4ng Susan, t\u1eeb kinh nghi\u1ec7m l\u00e0m vi\u1ec7c v\u1edbi m\u1ed9t s\u1ed1 c\u00f4ng ty t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u00f4ng ty c\u1ee7a ch\u1ecb, t\u00f4i \u0111\u00e3 kh\u00e1m ph\u00e1 ra r\u1eb1ng \u2026[ cho c\u00f4 ta bi\u1ebft b\u1ea1n th\u00f4ng hi\u1ec3u v\u1ec1 l\u0129nh v\u1ef1c v\u00e0 th\u1ecb tr\u01b0\u1eddng \u0111\u00f3 nh\u01b0 th\u1ebf n\u00e0o]<\/p>\n\n\n\n

2.     Ng\u01b0\u1eddi ch\u1ee7 c\u1ee7a m\u1ed9t trong nh\u1eefng c\u00f4ng ty n\u00e0y, \u00f4ng Richard Green thu\u1ed9c t\u1eadp \u0111o\u00e0n Amalgamanted r\u1ea5t quan t\u00e2m v\u1ec1 v\u1ea5n \u0111\u1ec1 \u2026\u2026\u2026\u201d[ cho c\u00f4 ta bi\u1ebft nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee5 th\u1ec3, t\u01b0\u01a1ng t\u1ef1  nh\u1eefng v\u1ea5n \u0111\u1ec1 c\u1ee7a c\u00f4 ta m\u00e0 b\u1ea1n c\u00f3 th\u1ec3 gi\u1ea3i quy\u1ebft]<\/p>\n\n\n\n

3.     Khi t\u00f4i n\u00f3i chuy\u1ec7n v\u1edbi Richard, \u00f4ng ta b\u1ea3o nh\u1eefng \u0111i\u1ec1u \u00f4ng ta mong mu\u1ed1n l\u00e0\u2026\u2026.[ x\u00e1c \u0111\u1ecbnh nh\u1eefng gi\u1ea3i ph\u00e1p b\u1eb1ng t\u1eeb ng\u1eef c\u1ee5 th\u1ec3 th\u1ef1c t\u1ebf]<\/p>\n\n\n\n

4.     V\u00ec th\u1ebf m\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 c\u00f9ng nhau l\u00e0m vi\u1ec7c, v\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 c\u00f3 th\u1ec3\u2026\u201d[ Gi\u1ea3i th\u00edch b\u1ea1n \u0111\u00e3 \u0111\u1ec1 ngh\u1ecb gi\u1ea3i ph\u00e1p cho Algamnated nh\u01b0 th\u1ebf n\u00e0o]<\/p>\n\n\n\n

5.     K\u1ebft qu\u1ea3 l\u00e0, Algamanted \u0111\u00e3 \u0111\u1ea1t \u0111\u01b0\u1ee3c\u2026[ \u0110\u1ecbnh l\u01b0\u1ee3ng v\u00e0 mi\u00eau t\u1ea3 nh\u1eefng l\u1ee3i \u00edch \u0111\u1ea1t \u0111\u01b0\u1ee3c]<\/p>\n\n\n\n

6.     Susan, h\u00e3y cho t\u00f4i bi\u1ebft v\u1ec1 t\u00ecnh hu\u1ed1ng c\u1ee7a ch\u1ecb\u2026[ ph\u00e1t hi\u1ec7n nh\u1eefng nhu c\u1ea7u c\u1ee7a m\u00e0 c\u00f4 ta ]<\/p>\n\n\n\n

Tr\u00ean th\u1ef1c t\u1ebf, b\u1ea1n \u0111\u00e3 k\u1ec3 cho Susan nghe c\u00e2u chuy\u1ec7n th\u1ef1c t\u1ebf m\u00e0 kh\u00f4ng n\u00f3i qu\u00e1, nh\u1ea5n m\u1ea1nh hay s\u1eed d\u1ee5ng nh\u1eefng l\u1eddi l\u1ebd c\u01b0\u1eddng \u0111i\u1ec7u. \u0110\u00f3 l\u00e0 ng\u1eef c\u1ea3nh c\u00e2u chuy\u1ec7n c\u1ee7a b\u1ea1n. Nh\u01b0ng ng\u1eef c\u1ea3nh ng\u1ea7m, th\u00f4ng \u0111i\u1ec7p \u1ea9n m\u00e0 b\u1ea1n mu\u1ed1n chuy\u1ec3n t\u1ea3i cho Susan th\u00ec r\u1ea5t quy\u1ebft \u0111o\u00e1n: <\/p>\n\n\n\n

1.     Nh\u00ecn n\u00e0y, Susan. Ch\u00fang t\u00f4i bi\u1ebft r\u00f5 v\u1ec1 c\u00f4ng vi\u1ec7c l\u00e0m \u0103n, ng\u00e0nh ngh\u1ec1,v\u00e0 c\u1ea3 th\u1ecb tr\u01b0\u1eddng c\u1ee7a ch\u1ecb.<\/p>\n\n\n\n

2.     T\u00f4i \u0111\u00e3 t\u1eebng l\u00e0m vi\u1ec7c v\u1edbi nh\u1eefng ng\u01b0\u1eddi nh\u01b0 b\u1ea1n \u1edf c\u1ea5p l\u00e3nh \u0111\u1ea1o v\u1ec1 nh\u1eefng v\u1ea5n \u0111\u1ec1 t\u01b0\u01a1ng t\u1ef1 nh\u01b0 c\u1ee7a ch\u1ecb.<\/p>\n\n\n\n

3.     Ch\u1ecb c\u00f3 th\u1ec3 k\u1ec3 t\u00f4i nghe v\u1ea5n \u0111\u1ec1 c\u1ee7a b\u1ea1n v\u00e0 t\u00f4i s\u1ebd gi\u00fap.<\/p>\n\n\n\n

4.     Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 cho ch\u1ecb c\u00f9ng m\u1ed9t gi\u1ea3i ph\u00e1p m\u00e0 ch\u00fang t\u00f4i \u0111\u00e3 th\u1ef1c hi\u1ec7n v\u1edbi Algamnated.<\/p>\n\n\n\n

5.     Ch\u1ecb s\u1ebd thu \u0111\u01b0\u1ee3c l\u1ee3i \u00edch \u0111\u00e1ng k\u1ec3 t\u1eeb nh\u1eefng gi\u1ea3i ph\u00e1p n\u00e0y.<\/p>\n\n\n\n

6.     H\u00e3y b\u1eaft \u0111\u1ea7u ho\u00e0n th\u00e0nh ngay c\u00f4ng vi\u1ec7c n\u00e0y. <\/p>\n\n\n\n

B\u1eb1ng c\u00e1ch gi\u00e1n ti\u1ebfp th\u1ec3 hi\u1ec7n nh\u1eefng \u0111i\u1ec3m m\u1ea1nh th\u00f4ng qua c\u00e2u chuy\u1ec7n, b\u1ea1n \u0111\u00e3 \u0111\u1ec3 cho Susan t\u1ef1 r\u00fat ra k\u1ebft lu\u1eadn ri\u00eang c\u1ee7a c\u00f4 \u1ea5y. B\u1ea1n cho c\u00f4 \u1ea5y m\u1ed9t v\u00ed d\u1ee5 minh h\u1ecda th\u1ef1c t\u1ebf v\u00e0 c\u1ee5 th\u1ec3 – m\u1ed9t v\u00ed d\u1ee5 v\u1eeba th\u1ec1 hi\u1ec7n \u0111\u01b0\u1ee3c kh\u1ea3 n\u0103ng c\u1ee7a b\u1ea1n v\u1eeba g\u1eafn k\u1ebft v\u1edbi t\u00ecnh h\u00ecnh c\u1ee7a c\u00f4 \u1ea5y. <\/p>\n\n\n\n

T\u00d3M T\u1eaeT<\/strong><\/p>\n\n\n\n

Tr\u01b0\u1edbc khi chuy\u1ec3n sang m\u1ed9t b\u01b0\u1edbc m\u1edbi c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c C\u00e1i N\u00eam, h\u00e3y xem x\u00e9t l\u1ea1i nh\u1eefng g\u00ec m\u00e0 ch\u00fang ta \u0111\u00e3 \u0111\u1ecdc qua: <\/p>\n\n\n\n

\u00b7        Ph\u01b0\u01a1ng th\u1ee9c b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng th\u01b0\u1eddng kh\u00f4ng hi\u1ec7u qu\u1ea3 b\u1edfi v\u00ec (1) n\u00f3 kh\u00f4ng t\u00ednh \u0111\u1ebfn \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh c\u00f9a ng\u01b0\u1eddi b\u00e1n v\u00e0 (2) n\u00f3 gi\u1ea3 \u0111\u1ecbnh r\u1eb1ng kh\u00e1ch h\u00e0ng bi\u1ebft t\u1ea5t c\u1ea3 nh\u1eefng mu\u1ed9n phi\u1ec1n c\u1ee7a h\u1ecd.<\/p>\n\n\n\n

\u00b7        Th\u1ef1c t\u1ebf, (1) nh\u1eefng th\u00e0nh c\u00f4ng trong kinh doanh  m\u00e0 b\u1ea1n c\u00f3 \u0111\u01b0\u1ee3c th\u01b0\u1eddng ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1ch th\u1ee9c b\u1ea1n gi\u1ea3i quy\u1ebft \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh , bao g\u1ed3m c\u1ea3 nh\u1eefng nh\u00e0 cung \u1ea5p hi\u1ec7n t\u1ea1i – nh\u1eefng ng\u01b0\u1eddi c\u00f3 kh\u1ea3 n\u0103ng \u0111i\u1ec1u ch\u1ec9nh k\u1ebf ho\u1ea1ch c\u1ee7a h\u1ecd cho ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ec1 ngh\u1ecb c\u1ee7a b\u1ea1n v\u00e0 gi\u1eef ch\u00e2n \u0111\u01b0\u1ee3c kh\u00e1ch h\u00e0ng. (2) H\u1ea7u h\u1ebft m\u1ecdi kh\u00e1ch h\u00e0ng \u0111\u1ec1u h\u1ea1 b\u1edbt nh\u1eefng mong \u0111\u1ee3i c\u1ee7a h\u1ecd \u0111\u1ebfn m\u1ee9c m\u00e0 h\u1ecd c\u00f3 th\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c, c\u1ea5t gi\u1ea5u nh\u1eefng b\u1ea5t m\u00e3n, kh\u00f4ng h\u00e0i l\u00f2ng c\u1ee7a h\u1ecd v\u00e0o s\u00e2u trong k\u00fd \u1ee9c. Kh\u00e1ch h\u00e0ng th\u01b0\u1eddng kh\u00f4ng nh\u1eadn ra r\u1eb1ng h\u1ecd b\u1ecb t\u1ed5n th\u01b0\u01a1ng. <\/p>\n\n\n\n

\u00b7        Kh\u00f4ng gi\u1ed1ng nh\u01b0 ph\u01b0\u01a1ng th\u1ee9c b\u00e1n h\u00e0ng truy\u1ec1n th\u1ed1ng, chi\u1ebfn l\u01b0\u1ee3c C\u00e1i N\u00eam cho ph\u00e9p b\u1ea1n (1) cho kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n th\u1ea5y r\u00f5 h\u1ecd ch\u01b0a nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng d\u1ecbch v\u1ee5 t\u1ed1t nh\u1ea5t nh\u01b0 th\u1ebf n\u00e0o (2)  n\u00e2ng m\u1ee9c mong \u0111\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng l\u00ean kh\u1ecfi m\u1ee9c hi\u1ec7n t\u1ea1i, t\u1ea1o cho h\u1ecd c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c nh\u1eefng th\u1ea5t v\u1ecdng \u0111\u1ec3 b\u1ea1n ch\u00e0o m\u1eddi h\u1ecd \u0111\u1ec1 ngh\u1ecb n\u00e0o \u0111\u00f3 c\u1ee7a m\u00ecnh – v\u00e0 \u0111i\u1ec1u n\u00e0y c\u0169ng t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho b\u1ea1n ho\u00e0n th\u00e0nh t\u1ea5t c\u1ea3 c\u00e1c m\u1ee5c ti\u00eau m\u00e0 kh\u00f4ng c\u1ea7n ph\u00e1t bi\u1ec3u b\u1ea5t c\u1ee9 th\u1ee9 g\u00ec kh\u00f4ng t\u1ed1t \u0111\u1eb9p v\u1ec1 \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh hay th\u1eadm ch\u00ed b\u00e1n lu\u00f4n c\u1ea3 b\u1ea3n th\u00e2n b\u1ea1n.<\/p>\n\n\n\n

\u00b7        \u0110\u1ec3 chi\u1ebfn l\u01b0\u1ee3c Cu\u1ed9c g\u1eb7p B\u00e1n h\u00e0ng C\u00e1i N\u00eam c\u00f3 th\u1ec3  hi\u1ec7u qu\u1ea3, b\u1ea1n c\u1ea7n t\u1ea1o n\u00ean m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng sao cho b\u1ea1n c\u00f3 th\u1ec3 c\u00f3 m\u1ed9t cu\u1ed9c \u0111\u1ed1i tho\u1ea1i ch\u00e2n th\u1eadt v\u00e0 c\u1edfi m\u1edf. <\/p>\n\n\n\n

\u00b7        \u0110\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ed1i quan h\u1ec7 v\u1edbi kh\u00e1ch h\u00e0ng, b\u1ea1n ph\u1ea3i th\u00f4ng qua 2 th\u1eed nghi\u1ec7mra, m\u1ed9t l\u00e0 s\u1ef1 tho\u1ea3i m\u00e1i, hai l\u00e0 l\u00f2ng tin. <\/p>\n\n\n\n

\u00b7        B\u1ea1n c\u00f3 th\u1ec3 khi\u1ebfn cho kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i b\u1eb1ng c\u00e1ch th\u00edch \u1ee9ng hay m\u00f4 ph\u1ecfng theo phong c\u00e1ch v\u00e0 th\u00e1i \u0111\u1ed9 c\u1ee7a h\u1ecd, \u0111\u1ed3ng th\u1eddi t\u00ecm ra \u0111i\u1ec3m chung. <\/p>\n\n\n\n

\u00b7        B\u1ea1n c\u00f3 th\u1ec3 t\u1ea1o l\u00f2ng tin b\u1eb1ng c\u00e1ch k\u1ec3 m\u00f4t c\u00e2u chuy\u1ec7n v\u1ec1 m\u1ed9t b\u00ean th\u1ee9 3 b\u1ea1n \u0111\u00e3 t\u1eebng gi\u00fap \u0111\u1ee1, m\u1ed9t t\u00ecnh hu\u1ed1ng t\u01b0\u01a1ng t\u1ef1 nh\u01b0 t\u00ecnh hu\u1ed1ng c\u1ee7a kh\u00e1ch h\u00e0ng. \u0110i\u1ec1u n\u00e0y gi\u00fap b\u1ea1n t\u1ea1o th\u1ebf m\u1ea1nh v\u00e0 li\u00ean h\u1ec7 h\u1ecd v\u1edbi nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 kh\u00f4ng c\u1ea7n kh\u1eb3ng \u0111\u1ecbnh tr\u1ef1c ti\u1ebfp v\u1edbi h\u1ecd v\u00e0 t\u1ea1o ra th\u00eam s\u1ef1 ho\u00e0i nghi n\u00e0o. <\/p>\n\n\n\n

B\u00e2y gi\u1edd h\u00e3y cho t\u00f4i h\u1ecfi b\u1ea1n m\u1ed9t \u0111i\u1ec1u. \u0110i\u1ec1u g\u00ec s\u1ebd  x\u1ea3y ra n\u1ebfu nh\u01b0 b\u1ea1n c\u00f3 m\u1ed9t c\u00e1ch \u0111\u01a1n gi\u1ea3n th\u1ef1c hi\u1ec7n nh\u1eefng c\u00e2u h\u1ecfi cho ph\u00e9p kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n nh\u1eadn ra h\u1ecd ch\u01b0a \u0111\u01b0\u1ee3c ph\u1ee5c v\u1ee5 \u0111\u1ea7y \u0111\u1ee7 m\u00e0 kh\u00f4ng c\u1ea7n ph\u00e1t bi\u1ec3u m\u1ed9t \u0111i\u1ec1u kh\u00f4ng t\u1ed1t l\u00e0nh n\u00e0o v\u1ec1 \u0111\u1ed3i th\u1ee7? \u0110i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu nh\u01b0 b\u1ea1n c\u00f3 th\u1ec3 khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ee7a m\u00ecnh nh\u1eadn ra \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u t\u1ed1t \u0111\u1eb9p v\u1ec1 t\u1ed5 ch\u1ee9c c\u1ee7a b\u1ea1n m\u00e0 kh\u00f4ng c\u1ea7n k\u1ec1 cho h\u1ecd bi\u1ebft? Chuy\u1ec7n g\u00ec s\u1ebd x\u1ea3y ra khi b\u1ea1n c\u00f3 th\u1ec3 nhanh ch\u00f3ng \u0111o \u0111\u01b0\u1ee3c m\u1ee9c \u0111\u1ed9 th\u1ea5t v\u1ecdng c\u1ee7a kh\u00e1ch h\u00e0ng \u0111\u1ec3 t\u00ednh to\u00e1n xem nh\u1eefng b\u1ea5t m\u00e3n \u0111\u00f3 c\u00f3 \u0111\u1ee7 m\u1ea1nh \u0111\u1ec3 h\u1ecd quy\u1ebft \u0111\u1ecbnh chuy\u1ec3n sang c\u1ed9ng t\u00e1c v\u1edbi b\u1ea1n? Chuy\u1ec7n g\u00ec s\u1ebd x\u1ebd x\u1ea3y ra n\u1ebfu nh\u01b0 b\u1ea1n c\u00f3 c\u00e1ch khi\u1ebfn cho kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 m\u1eddi b\u1ea1n c\u1ed9ng t\u00e1c v\u1edbi h\u1ecd? V\u00e0 chuy\u1ec7n g\u00ec s\u1ebd x\u1ea3y ra n\u1ebfu b\u1ea1n c\u00f3 th\u1ec3 khi\u1ebfn cho kh\u00e1ch h\u00e0ng x\u00e1c nh\u1eadn v\u1edbi b\u1ea1n r\u1eb1ng th\u1eadm ch\u00ed h\u1ecd s\u1eb5n l\u00f2ng t\u1eeb b\u1ecf \u0111\u1ed1i t\u00e1c c\u0169 \u0111\u1ec3 chuy\u1ec3n sang s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 c\u1ee7a b\u1ea1n?.<\/p>\n\n\n\n

N\u1ebfu nh\u01b0 b\u1ea1n c\u00f3 th\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u \u0111\u00f3 trong su\u1ed1t kho\u1ea3ng th\u1eddi gian t\u01b0\u01a1ng \u0111\u1ed1i ng\u1eafn ng\u1ee7i c\u1ee7a cu\u1ed9c g\u1eb7p b\u00e1n h\u00e0ng, gi\u1ea3m thi\u1ec3u \u0111\u01b0\u1ee3c th\u1eddi gian chi\u1ebfm \u0111\u01b0\u1ee3c m\u1ed9t th\u01b0\u01a1ng v\u1ee5 m\u1edbi, th\u00ec b\u1ea1n c\u00f3 h\u1ee9ng th\u00fa mu\u1ed1n nghe nhi\u1ec1u h\u01a1n n\u1eefa kh\u00f4ng?<\/p>\n\n\n\n

\u0110\u00f3 ch\u00ednh x\u00e1c l\u00e0 nh\u1eefng th\u1ee9 t\u00f4i s\u1ebd gi\u1edbi thi\u1ec7u v\u1edbi b\u1ea1n sau \u0111\u00e2y – l\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 \u0111\u01b0a kh\u00e1ch h\u00e0ng c\u00f9a b\u1ea1n qua 6 b\u01b0\u1edbc \u0111\u00e0m tho\u1ea1i kinh doanh C\u00e1i N\u00eam. H\u00e3y h\u1ecdc nh\u1eefng b\u01b0\u1edbc sau, v\u00e0 b\u1ea1n c\u00f3 th\u1ec3 ki\u1ebfm \u0111\u01b0\u1ee3c m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng nhi\u1ec1u ch\u01b0a t\u1eebng c\u00f3 t\u1eeb tr\u01b0\u1edbc \u0111\u1ebfn gi\u1edd.<\/p>\n","protected":false},"excerpt":{"rendered":"

M\u1ed9t l\u1ea7n, t\u00f4i c\u00f3 cu\u1ed9c g\u1eb7p m\u1eb7t v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng v\u1edbi 25 n\u0103m kinh nghi\u1ec7m l\u00e0m vi\u1ec7c \u1edf v\u1ecb tr\u00ed cao c\u1ea5p. Ch\u00fang t\u00f4i \u0111\u00e3 \u0103n s\u00e1ng \u1edf kh\u00e1ch s\u1ea1n Dallas, v\u00e0 t\u00f4i \u0111\u00e3 c\u1ed1 g\u1eafng h\u1ebft m\u1ee9c \u0111\u1ec3 anh ta c\u1ea3m th\u1ea5y tho\u1ea3i m\u00e1i. \u0110\u00f3 l\u00e0 m\u1ed9t anh ch\u00e0ng Texas r\u1ea5t d\u1ec5 ch\u1ecbu v\u1edbi […]<\/p>\n","protected":false},"author":3,"featured_media":1084,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[43],"class_list":["post-282","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ky-nang-ban-hang","tag-canh-tranh"],"yoast_head":"\nL\u00e0m th\u1ebf n\u00e0o lo\u1ea1i b\u1ecf \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh? (Ph\u1ea7n cu\u1ed1i) – V\u0102N PH\u00d2NG \u1ea2O<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vanphongao.vn\/en\/ky-nang-ban-hang\/587-lam-the-nao-loai-bo-doi-thu-canh-tranh-phan-cuoi.html\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u00e0m th\u1ebf n\u00e0o lo\u1ea1i b\u1ecf \u0111\u1ed1i th\u1ee7 c\u1ea1nh tranh? (Ph\u1ea7n cu\u1ed1i) – V\u0102N PH\u00d2NG \u1ea2O\" \/>\n<meta property=\"og:description\" content=\"M\u1ed9t l\u1ea7n, t\u00f4i c\u00f3 cu\u1ed9c g\u1eb7p m\u1eb7t v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng v\u1edbi 25 n\u0103m kinh nghi\u1ec7m l\u00e0m vi\u1ec7c \u1edf v\u1ecb tr\u00ed cao c\u1ea5p. 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