The basic content of management activities is decision making, because running an organization from simple daily tasks to large, long-term strategies is also based on appropriate decisions.Premises for a rational decision
- No conflict of goals
- Possible options
- The alternatives must be evaluated in order of priority.
- The priority criteria must be fixed.
- The final choice must be optimal.
Personal Qualities Needed for Effective Decision Making
- Experience
- Judge
- creative mind
- Quantitative Ability
Collective decision
- Advantage:
- More complete knowledge and information
- More acceptable solution
- Strengthening legitimacy
– Disadvantages;
- Takes more time
- There are group pressures for uniformity of views.
- Unclear responsibilities
Nominal group decision making technique
- Members meet and write down their opinions on paper.
- Each person presents his own opinion.
- The group discussed ideas and made general assessments.
- Each member independently scores the opinions. The final decision is the opinion with the highest score.
Delphi technique
(1) Members are asked to score the solutions, through a series of carefully prepared questions.
(2) Each member completed the questionnaires independently and anonymously.
(3) The initial results are compiled and printed, and a copy is sent to each member.
(4) Members were again asked to suggest solutions.
(5) Repeat steps (3) and (4) as many times as necessary until everyone agrees.
